Disclaimer

PRIVACY POLICY

Effective Date: July 2026 | Last Updated: July 2026

1. Introduction

This Privacy Policy explains how Fineline CC and Fineline JHB (Pty) Ltd (‘Fineline’, ‘we’, ‘our’ or ‘us’) collect, use, store and protect personal information when you visit https://finelinesolutions.co.za/, contact us or use our services. We are committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA).

2. Information We Collect

We may collect your name, company name, email address, telephone number, physical address, project information, uploaded files, login information (where applicable), payment information processed through our website, newsletter subscription details, WhatsApp enquiries and technical information such as IP address, browser type and device information.

3. How We Use Your Information

We use your information to respond to enquiries, prepare quotations, deliver products and services, manage customer accounts, process payments, improve our website, communicate project updates, send newsletters where you have subscribed, comply with legal obligations and measure advertising effectiveness.

4. Cookies and Analytics

Our website uses cookies and similar technologies. We may use Google Analytics, Google Ads Conversion Tracking, Meta (Facebook) Pixel and the LinkedIn Insight Tag to understand website usage, improve user experience and measure the effectiveness of advertising campaigns. You may control cookies through your browser settings, although some website functionality may be affected.

5. Marketing

Where you subscribe to our newsletter, we may send occasional updates, inspiration, promotions and company news. You may unsubscribe at any time using the unsubscribe link in our emails or by contacting us.

6. Sharing Information

We do not sell your personal information. We only share information where necessary to provide our services, comply with legal obligations or protect our legal rights.

7. Data Security

We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, disclosure or alteration.

8. Your Rights

Subject to applicable law, you may request access to your personal information, request corrections, object to certain processing activities, withdraw consent where applicable or request deletion where legally permissible.

9. Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this policy or as required by law.

10. Contact

Privacy enquiries should be directed to:

Information Officer
Email: fineline@finelinesolutions.co.za

Fineline CC
19 Lowestoft Street
Paarden Eiland
Cape Town
Tel: 021 706 4597
Company Reg: 1998/13572/23

Fineline JHB (Pty) Ltd
Unit 8 Highway Exchange
5 Kruger Road, Strijdompark
Randburg, Johannesburg
Tel: 011 477 5408
Company Reg: 2024/482522/07
11. Changes
We may update this Privacy Policy from time to time. The latest version will always be published on our website with the revised effective date.